Voicemail to Email

XiCall’s voicemail to email feature is an essential asset in a digital workplace. If you are too busy to take a call, send it voicemail and get a copy of that voicemail in your email automatically. You can archive, sort, and respond the the messages accordingly.

24/7 Support

XiCall knows your business can’t afford to miss a moment. That’s why we provide 24/7 solution for the 24/7 economy. Our informative and friendly staff will always be available to solve your communication needs. Whether your problem is big or small, give the XiCall team a call. We want you to always be connected.

Auto Attendant

XiCall’s Auto Attendants provide your customer with the best possible experience. You can create professionally recorded greetings, provide special messages to callers, and select appropriate hold music. With Auto Attendant, you can also route calls with keypads commands and select special voicemail greetings for departments.

Softphone for PC or Mobile

XiCalls converts your computer into a multi-function soft phone. This feature enables the end-user to make, receive, and manage communications over the internet with a single click. From the desktop, desk phone, or mobile, users can manage and control all calls.

Easy Administration Panel

XiCall’s easy-to-use administration panel gives administrator’s everything they need to manage voice communication. They can manage their telephony settings, forwarding and voicemail rules, hunt groups, call queuing (with call center application), Caller ID and call screening services.

The desktop application also gives management access to corporate and private directories, click-to-dial from a contact, chat, text messaging, and call-back.

Reception Console

In addition to managing and distributing incoming calls, the Switchboard Operator or Receptionist has access to the web application management tools. They can manage the entire company directory – public and private contacts, departments, address book, and more.

The Receptionist can also access the profiles of every employee and specific departments, import and export the entire company directory, and create and manage an extended company directory.

Desktop Application

XiCall’s desktop application gives end-users the features they need to manage voice communication. With XiCall end-users can control managerial concerns like telephony settings, forwarding and voicemail rules, hunt groups, call queuing, Caller ID, and call screening services. The desktop application also gives management access to corporate and private directories, click-to-dial from a contact, chat, text messaging, and call-back.